Support

Get help from AI chat or a live agent

Start with the guided answers below. If the answer does not solve it, use chat, request a live agent, or open a support ticket from your customer dashboard.

Self-help first

Common support topics

What to do

VPS or RDP setup

Choose the right server type, configure resources, then order only after checking delivery status.

  1. 1Use VPS for Linux servers, apps, websites, panels, development, or automation.
  2. 2Use Windows RDP when you need a Windows Server desktop you can access remotely.
  3. 3Open the VPS or RDP page, click Configure, choose CPU, RAM, SSD, location, and software build.
  4. 4Payment starts the order only after official confirmation. Delivery appears in your dashboard after setup is complete.
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Public support guidance keeps customers focused on the next step and never asks for passwords, private payment details, or account credentials.

Before sending

Email support directly at [email protected].

Include your order, invoice, payment, or service reference when you have one.

Do not send passwords, private payment details, recovery phrases, or private files through public support.

For urgent paid delivery, custom order, payment, or account verification issues, use the exact topic so support can route it correctly.

Contact support

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